Telehealth Consent
Acknowledgment
By accessing this website, its associated applications, platform, and/or services, you acknowledge that you are over the age of 18 and have read, understood, and agree to be legally bound by the terms set forth herein. If you do not or cannot agree with any part of this Consent to Telehealth, you may not access or use the website, applications, platform, or services.
Introduction
Fit Familia MEDS (collectively, “we,” “our,” “us,” or “Fit Familia MED”) is a company that offers a website and related application through which users, clients, or other visitors (collectively, “you” or “your”) may request and obtain online consultations with affiliated, independent, licensed physicians, nurse practitioners, and other provider types (collectively, “Provider” or “Providers”) as managed by our contracted provider network, Architek Health Provider Network, P.C. (“Medical Group”).
Services may include consultations, treatment plans, at-home labs, diagnoses, or prescriptions through nationwide local and/or mail-order pharmacies that Fit Familia MEDS has partnered with for the provision of such services (collectively, “Services”). These Services are provided online via telehealth, which may use synchronous video or voice, asynchronous chat, text (SMS), email, or other secure communication methods. Telehealth may involve the electronic transmission of personal health information such as health records, laboratory findings, photographs, video recordings, or information obtained from remote monitoring devices for proper clinical assessment, diagnosis, treatment, and follow-up.
Potential Benefits of Telehealth
The potential benefits of telehealth include:
● Access to medical care and health education without leaving home.
● Private diagnosis and treatment at times more convenient to your schedule.
● Potentially improved clinical outcomes and more affordable care.
Potential Limitations of Telehealth
Telehealth may involve certain risks, including but not limited to:
● Technical failures disrupting or distorting treatment information.
● Sessions being interrupted or accessed by unauthorized persons.
● Miscommunication between you and your Provider.
● Information being overheard by others near you.
● Electronic communication being intercepted, forwarded, or altered without your knowledge.
Additionally, regulatory requirements in your state, your medical history, or your presenting condition may limit your ability to obtain certain Services or prescriptions. Telehealth may not provide sufficient information for an accurate diagnosis or treatment, and technology failures may disrupt Services.
Responsibility to Maintain a Primary Care Provider
You are encouraged to consult your local primary care provider and other specialists as needed. Providers through our platform do not replace your local primary care physician or specialists. Maintaining a relationship with your primary care physician is required for care through Fit Familia MEDS.
In a medical emergency, you must call 911 or go to the nearest hospital.
No Guarantee of Results
There is no guarantee that using Fit Familia MEDS Services or products will result in positive outcomes. Discuss alternative treatment options with your primary care physician or a qualified specialist before and during treatment. You must notify Providers of any adverse effects or unexpected physical, mental, or emotional responses to treatment.
Notification of Changes
You agree to promptly notify Providers of any changes that may affect eligibility for Services, including pregnancy, breastfeeding, or other treatments. You are responsible for disclosing all medications, lab tests, and assessments received elsewhere and notifying other healthcare professionals of any Services or tests obtained through Fit Familia MEDS.
Referrals
Some conditions may require in-person care. Providers may refer you to a local medical professional or your primary care physician if your condition cannot be treated through telehealth.
Insurance Use and Financial Responsibility
Fit Familia MEDS does not accept insurance. You are financially responsible for Services rendered. We do not participate in or accept Medicare, Medicaid, or Tricare insurance.
Telehealth Acknowledgment
By accepting this Consent to Telehealth, you affirm that you:
1. Understand and consent to receive medical care and treatment via telehealth from affiliated Providers.
2. Have read this Consent carefully and understand that telehealth may provide benefits but has inherent risks, and results cannot be guaranteed.
3. Understand that all confidentiality protections under federal and state law apply, but certain mandatory or permissive disclosures may occur.
4. Understand that Providers may employ varying approaches to care, which you have the right to decline.
5. Understand that Providers may recommend FDA-approved devices or medications for uses different from FDA-labeled indications, which you may refuse.
6. Understand that affiliated Providers supplement, but do not replace, your primary care provider. 7. Understand that no guarantee of satisfactory results is provided.
8. Understand that Providers may determine your condition is inappropriate for telehealth, requiring in-person care.
9. Understand that telehealth cannot provide urgent or emergent care. If you are experiencing a medical emergency, call 911 or go to your nearest emergency department.
10. Understand that you have access to your health information in accordance with applicable laws. 11. Agree to provide accurate and complete health information to Providers.
12. Consent to Fit Familia MEDS and affiliated Providers collecting, using, and sharing your information as permitted by law.
13. Agree to hold harmless Fit Familia MEDS, the Medical Group, Providers, partners, vendors, pharmacies, parent company, agents, and subsidiaries in the event of data compromise or delayed care resulting from platform technology failure.
14. Understand that consent can be withdrawn at any time in writing by emailing MEDsupport@fit-familia.com. Otherwise, consent renews with each telehealth consultation.
Services from Medical Group
Fit Familia MEDS is not a medical group and does not provide medical advice or treatment. Providers accessed through our platform are independent and contracted through Architek Health Provider Network, P.C. Care is the sole responsibility of the Medical Group and its Providers.
You agree that any prescriptions obtained from a Provider are for personal use only. You must read all product information and labels and contact your Provider with questions regarding use.
Use Agreement
By establishing an account and/or logging onto Fit Familia MEDS website, applications, or platform, and by using any Services, you acknowledge and accept the most current version of this Consent to Telehealth. Updates will be posted on the website and supersede prior versions. You are encouraged to review the Consent, Terms of Use, and Privacy Policy regularly.
Notice
Telemedicine services through this website and platform are provided by independent medical Providers, including Architek Health Provider Network P.C. and their affiliated Providers. Lead Physician Dr. Alex Jabourian and affiliate Providers are licensed to practice medicine in all 50 U.S. states. State-specific licenses include California (20A14278), Massachusetts (1019081), Rhode Island (DO01323), and Vermont (162.0000226). Please reach out with any questions regarding other state licensures to MEDsupport@fit-familia.com.